This Website Privacy Policy applies to personal information that Golden Fried chicken (Pty) Ltd Chicken Licken ("we/us/our") collects through this website: https://www.chickenlicken.co.za and outlines what personal information we may collect about you and how we may use it.

We may change this Website Privacy Policy from time to time and will notify you of any changes where we are required to do so.

DEFINITIONS

1. In this Website Privacy Policy, the following words and expressions will have the following meanings, and related words and expressions will have corresponding meanings:
   1. "cookies" means a small text file (up to 4KB) created by a website that is stored in the user's computer either temporarily for that session only or permanently on the hard disk (persistent cookie). Cookies provide a way for the website to recognise you and keep track of your preferences;
   2. "Information Regulator" means the information regulator established in terms of section 39 of the Protection of Personal Information Act, 2013;
   3. "IP address" means a unique address that identifies a device on the Internet or a local network; and
   4. "personal information" means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to-
      1. information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
      2. information relating to the education or the medical, financial, criminal or employment history of the person;
      3. any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment to the person;
      4. the biometric information of the person;
      5. the personal opinions, views or preferences of the person;
      6. correspondence sent by the person that is implicitly or explicitly of a private or confidential nature or further correspondence that would reveal the contents of the original correspondence;
      7. the views or opinions of another individual about the person; and
      8. the name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.

WHAT TYPE OF INFORMATION WE PROCESS AND HOW WE COLLECT YOUR PERSONAL INFORMATION

1. If you need to complete an online form, find a store, send us an email, compliment, query or are interested in getting in touch with us about franchising, then we may collect and use personal information about you such as your:
   1. name and surname;
   2. email address;
   3. contact number;
   4. IP address;
   5. geographical location
2. Certain personal information that we do not require, but that you voluntarily provide to us, will be used as part of your request or query, to the extent necessary or as required by us, in accordance with the relevant data protection laws.
3. The personal information we process is provided to us directly by you.

WHAT DO WE DO WITH THE INFORMATION WE HAVE

1. Your personal information is used by us in our legitimate interests to [register you for any services you have signed up to and] respond to any queries or requests for information that you may have.
2. We may use your personal information for the purposes of administering and improving the site, improving our services or communicating with you. The personal information you provide to us may be shared with operators to the extent necessary for them to administer and improve the website on our behalf.
3. We will only use personal information that you provide through this website for the purposes for which you provide it or as otherwise allowed in terms of the relevant laws.
4. We will not make your personal information available to any third party unless this is necessary for the purpose for which you have provided the information or as authorised the relevant data protection laws.

HOW WE STORE AND PROTECT YOUR PERSONAL INFORMATION

1. Your information is securely stored in data rooms and while we cannot guarantee absolute security on the Internet, we have implemented appropriate, reasonable technical and organisational measures in order to safeguard your personal information.

CROSS BORDER DATA TRANSFERS

1. We may also need to transfer your personal information outside of the Republic of South Africa where we elect to have the personal information that we collect hosted in systems or servers outside of the Republic of South Africa or where we require the personal information we collect to be processed by a service provider outside of the Republic of South Africa. In such instances we will fully comply with applicable data protection laws, including ensuring an adequate level of data protection for your personal information.

AGGREGATE INFORMATION AND USE OF COOKIES

1. You may visit our website without providing any personal information. In such instances, our website serves may still collect the IP address used by you to access our website, but not the email address or any other personal identifiable information. We use aggregated information collected on IP addresses to, among other things, monitor and measure the number of visits, the average time spent on our website and pages visited by you.
2. We may also collect information about how you use the website using cookies and other similar technologies, as part of improving the content and functionality of the website. We may also make use of tracking cookies to track and analyse website usage.

LINKS TO SOCIAL NETWORKING SERVICES

1. We make use of social networking services such as Facebook, YouTube and Twitter and have hyperlinks to these social networking services on our website. These hyperlinks are for your ease of reference and convenience and are not operated by us. When you communicate with us through these services, that social networking service may collect, track and process your personal information for its own purposes, for which we will not be responsible for.

GOVERNING LAWS

1. The contents of this Website Privacy Policy shall be governed by the laws of the Republic of South Africa.

YOUR RIGHT TO ACCESS AND CORRECT PERSONAL INFORMATION

1. You may contact us to request access to the personal information that we hold about you, to correct any mistakes or to request deletion of the information we hold about you. You may also contact us to withdraw your consent of certain types of processing of your personal information.
   
   Our information officer's contact details are:
   Name: Byron Cowley
   Telephone: 010 591 7770
   Email: webmaster@joepublic.co.za

COMPLAINTS PROCEDURE:

Where you are unhappy with how we have used your personal information, please contact our information officer who will attempt to assist you to resolve any concerns that you may have with us. If you are still not satisfied, you have the right to lodge a complaint with the Information Regulator.

The Information Regulator's details are as set out below:

The Information Regulator (South Africa)
Address: SALU Building,
316 Thabo Sehume Street,
PRETORIA

Telephone: 012 406 4818
Fax: 086 500 3351
Email: inforeg@justice.gov.za